What Is Human Resource Management and Why Is It So Important?
Human resource (HR) management is arguably the most important operation in any organization that has employees. Employees are the building blocks of any organization and the HR department is what holds these blocks together aligning them in the right direction under organizational values. Human resource management is the management of people in an organization such that they help their business reach its strategic objectives and gain a competitive advantage. It is designed to maximize employee performance.
Organization by definition is an organized group of people with a particular purpose. Without the right employees there would be no organization and human resources management doesn’t stop at just hiring people. They would have to be trained, aligned with organizational vision, satisfied to continue doing their job heartily, free of intraorganizational conflict and so much more. All of these aspects are important for operations to be run smoothly and successfully.
How To Improve HR Operations To Maximize Employee Performance?
Knowing how important HR management really is, it should also be obvious that having good HR practices and improving on their operations is crucial for the success of any organization. Below we have listed six tips on how to improve your HR management effectiveness.
1. Communicate Humanly
It is crucial to remember the “human” aspect of HR management. Approach the employees with empathy and be genuine. Ditch the HR jargon. Most employees tend to see HR departments as an extension of the management rather than people capable of understanding them. Listen to what the employees say and respond honestly. Connect with employees regularly across all levels and show your true self. Be emotionally honest about how you feel regarding difficult topics, share the reasoning and acknowledge what could have been done better. Being transparent and genuine will allow you to build trust and stronger connections with employees.
2. Keep Compensation and Benefits Updated
Keeping a pulse on the salaries and perks that the market offers is an important part of attracting recruits and keeping your existing employees happy. Offer the best benefits package possible and try to get creative with incentives that can set you apart from others in your industry. It is crucial that your employees feel compensated for their efforts and skills to keep them motivated on utilizing these skills for your organization. Show your employees that you appreciate them.
3. Understand Your Organization and Its Vision
HR professionals should learn about the organization they support as they are responsible for more than just the employees; they also need to understand and help drive the strategic direction and economic environment of an organization.
HR should actively communicate with employees as well as the leaders and learn about business challenges. Understanding the organization’s vision will help in providing solutions that improve employee engagement and business productivity.
Also becoming more financially fluent and knowing what makes your organization successful, can help the HR department in anticipating necessary changes and implementing action plans to meet the organization's needs.
4. Foster The Company Culture
Wages aren’t always what drives people to choose a job. A full time job means an employee will be spending 30-40 hours a week at work. Most times this amount is higher than the time we get to spend with family and friends. For this very reason a lot of job seekers care more about the company culture and working environment they’ll be a part of every day.
Creating a family atmosphere and instilling a sense of belonging, empowering employees with a sense of purpose and creating work/life balance is incredibly important in creating a pleasant work environment. Creating any culture takes time therefore trying to build a fake culture for the show won’t hold. Cultivating the culture that builds around your organization’s values and vision is the key for a strong and genuine company culture. If you don’t believe in what you do, no one will.
5. Be Transparent and Act With Integrity
Tough decisions and the concept of confrontation is difficult for everyone. The way one handles these situations is what really shows HR management success. If you try to spin it around, thinking you are making it more palatable, you will only be damaging employees' trust as what’s going on is clear to people most of the time. Instead be transparent and provide the context and the rationale rather than just the decision. Show them that you understand the impact of changes on employees, and what employees' best interests would look like and mean for the company.
Leading with integrity in the face of difficult situations restores trust in people. Be consistent and unbiased while rewarding and penalizing.
6. Invite and Provide Feedback
Providing employees with regular constructive feedback (both negative and positive) is important to show that you care. One point that some organizations tend to miss is to invite the employees to give feedback in return, feedback on policies, programs, performance and so on. Acknowledge your highs and lows and share this with employees. When employees have a say in HR performance, when they become part of the process, then they will really start to adopt and belong to the vision as part of it rather than as a cog within the machine.
How BHuman.ai Helps Improve Your HR Management Efforts?
Human resources are human communications. Especially within organizations that are bigger in size, the HR department tends to feel more distant for the employees. It becomes more difficult to create a connection and show empathy when you have to do it on a bigger scale.
BHuman.ai helps you with exactly that. You can utilize BHuman.ai to recruit candidates on LinkedIn & other platforms using personalized videos inviting them to apply. You can boost employee morale and communicate vision with a video message from the CEO sent to each individual employee addressing them personally. You can automate the onboarding process with personalized videos and so much more.
To learn more about the other ways you can utilize BHuman.ai visit our site at BHuman.ai. You can also contact us at email@example.com and we will be happy to inspire you in all the ways you can use BHuman.ai to improve your employee satisfaction. Sign up for our platform today at BHuman.ai.