Philips (Signify) · Outbound lead generation

Philips (Signify) generated 8 qualified leads with a 2,900-video enterprise outreach pilot

Signify tested whether a specific, value-led video could break through to retail and hospitality operators who had not responded to conventional outbound outreach.

Reported outcome

8

qualified leads

Pilot-reported Phase I total across retail and hospitality.

What they needed

Signify wanted to create qualified demand for Interact, its professional connected-lighting software brand, among busy retail and hospitality operators. The supplied summary says conventional outreach had produced no qualified leads during the preceding six months.

The message needed to reach senior innovation, store-systems, and operations leaders with a reason to engage—not another passive request to get in touch.

What they did

BHuman created four personalized-video variants for retail and hospitality prospects. Instead of ending with a generic sales request, the message offered an immediate operational benefit: send a team to the prospect's location and build a custom revenue and energy-savings audit.

The variants let the team compare message and call-to-action performance while tracking unique plays, responses, qualified leads, and repeat sharing inside recipient organizations.

Results

The supplied Phase I summary reports 159 unique video plays, 23 responses, and 8 qualified leads. It also reports a 13.6% cumulative viewer-to-response rate and a 5.0% viewer-to-qualified-lead rate.

Retail Variant A, which used the clearer call to action, generated twice as many qualified leads as Retail Variant B. Analytics also surfaced 13 highly engaged recipients whose personalized videos were shared at least three times, indicating interest beyond the original viewer.

13.6%
reported viewer-to-response rate

Cumulative Phase I rate reported in the supplied summary.

5.0%
viewer-to-qualified-lead rate

8 qualified leads from 159 reported unique video plays.

more qualified leads

Retail Variant A compared with Retail Variant B.

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Philips (Signify) Customer Result | BHuman