Persona

Let a Persona prepare and send email replies.

Persona email automation connects receiver and sender mailboxes, chooses reply delay, manages blacklists, and sends draft replies tied to a Persona instance.

Prompt responsesEmail access

Model

What it does

Persona email workflows connect an incoming mailbox to a reply sender so Persona can create or send responses using its configured knowledge and prompt-response data.

Setup

Email config

  1. 01

    Select receiving email

    Choose the mailbox or forwarder whose incoming email should be handled.
  2. 02

    Select sender email

    Choose the configured sending account used for replies.
  3. 03

    Choose reply timing

    Select immediate, very fast, fast, normal, or slow reply timing.
  4. 04

    Save the config

    Store the sender, receiver, credentials, and delay for the Persona instance.

Timing

Reply delays

ASAP
Reply immediately.
Very fast
Roughly 10 to 15 minutes.
Fast
Roughly 35 to 60 minutes.
Normal
Roughly 180 to 360 minutes.
Slow
Roughly 1 to 2 days.

Controls

Blacklists and drafts

  • Blacklisted emails are excluded from Persona email handling.
  • Draft emails include sender, recipient, subject, body, receive time, and send time.
  • Replies can be edited before sending.
  • Persona email quality depends on approved prompt responses and current knowledge data.
Persona knowledge baseAdd source knowledge for email replies.Email accessConfigure sending mailboxes.