Teach a Persona with knowledge data and generated prompt responses.

Training data

A titled knowledge object with token count and active status.

Pages

URLs or page lists used to collect source knowledge.

Attachments

Files uploaded as part of a knowledge object.

Text

Pasted knowledge such as FAQs, emails, transcripts, or notes.

Scope

Private or public data scope for the stored knowledge.

1. 01

   Open Knowledge Base

   Open it from a trained Persona instance.
2. 02

   Add a training object

   Paste text, add URLs, attach files, or combine sources.
3. 03

   Choose language and scope

   The UI supports Persona language selection and public/private data scope.
4. 04

   Review stored pages

   BHuman can stream page collection progress for reviewed sources.
5. 05

   Generate prompt responses

   Use the knowledge object to auto-generate prompt-response pairs.

• Use URLs when Persona needs to learn from a public page or domain.
• Use attachments when source material is a file.
• Use pasted text for transcripts, emails, FAQs, policies, or notes.
• Use clear titles so training data is searchable and maintainable.
• Keep pasted training objects under the product word limit.

If no prompts exist and training data is available, Persona can generate prompt-response pairs from the knowledge base. Review them before relying on them in public or embedded experiences.